Lift the Customer Experience

Harmony Commerce Solutions for Modern Retailers

Experience Harmony and lift the customer experience.

What does it really mean to lift the customer experience through thoughtful 360 retail solutions?  Learn about how our clients have revolutionized their businesses by applying modern solutions to traditional retail.

Advanced Retail Done Simply

We believe in taking all the different silos and connecting the dots between. We view the retail environment as a wholistic operation. Look at your business from a bigger picture view.

Universal Customer

Give your customers great experiences no matter where they engage your brand and use data to increase their engagement

Data Driven Commerce

Our solutions collect a 360 degree view of your data

Omni Operations

Bring all of your systems together to drive down costs

Worry Free Technology

We’ll make sure your technology is not just working, but is ever evolving so you can focus on your customers

Modern Retail Solutions for
Advanced Environments

Harmony brings order to complicated, multi-location environments.
Get industry knowledge and best practices in every solution.

Apparel & Shoes

Food & Drink

Books, Toys & Hobby

Electronics

Health & Beauty Supplies

Home & Lifestyle

Jewelry

Bikes

Vap & Smoke

Wine & Liquor

The Process

Just like you, we want life-time customers built on strong relationships and outstanding results. You should expect the best from your commerce technology partner and we deliver.

First:

Size it Up

We do a client discovery to check all your systems and processes. Then we create a plan tailored to your retail environment that meets your goals and achieves customer experience greatness. 

Next:

Deploy the Solution

Coordinated like a hedge of ninjas we swoop in at night and  implement life changing technology to all your locations. Followed by training for the staff and complete validation of all systems to ensure customer satisfaction.

and then..

The Proven Results

We follow it all up with proven results in meaningful business intelligence reports.

 

Our Clients Love Us

We work with great brands and we’d love to tell the world all about them.  But social engineering is on the rise and we feel protecting our clients’ security is more important than our marketing efforts.  We’ll be happy to provide references upon request.  You can be sure that if you work with us we will also make your company’s security a top priority.  In the meantime here are some blurry images.

One Vendor for All Your Needs

You want one phone number to call whenever you have a new idea, a question or need to fix a problem. We’ll not only manage your retail software systems, but also your in-store IT infrastructure to make sure you have a trusted partner that can handle all your needs.

Consultation

With POS – one size doesn’t fit all. We’ll work with your team and deliver solutions that reach your goals and fit your budget.

Integrations

Need Marketing? eCommerce? ERP?  Accounting? Loyalty? Payroll? Security? We know the integrations that make your POS system more than just a cash register.

Project Management

Launching a new POS doesn’t have to take forever. Let us help you get your POS project off the ground and into your store

Workflow Development

Every business is complicated. We’ll help you simplify and streamline your workflows to maximize your team’s resources.

Implementation

Our expert technicians will install and rigorously test your Point of Sale system to make sure that you are up and running in no time.

Training

Training is the key to success. We’ll teach your staff best practices and workflows to get the most out of your investment.

Support

With our ongoing support, we can be the expert on your staff who can help you through any problem.

Managed IT

Point of sale is just one area of our expertise. Our Managed IT Services team can support all of your technology, not just your retail and warehouse needs, so you can have one point of contact for any of your technology support needs across your entire business.

%

Omnichannel shoppers have a 30% higher lifetime value than those who shop using only one channel. (Google)

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49% of consumers buy from their favorite omnichannel brands at least once per week (Marketing Land)

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Businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates compared to businesses that don’t. (Aspect Software)

We had just opened a boutique in NYC- a daunting task of its own- and barely knew what POS stood for. The HARMONY team was so concerned with us getting every single element locked down and were literally available 24/7 for when we needed help. There is no doubt, we successfully started a high end boutique thanks to HARMONY.

Liz F.
President

As a small business, we do not have an IT department or in-house tech support. When we were having serious POS issues, I was able to get in touch with a tech before we opened. He came to the store prior to opening and fixed it! The team is friendly, available, and prompt. I also appreciate that we are spoken to in a language that we can understand.

Simone B..
Manager

We love doing business with HARMONY because they are the most reliable support team we have ever worked with. A year ago, our Point of Sale system was very slow and wouldn’t connect. It took less than a couple of hours and a member of the team had us up and running again! The turnaround time for service is amazing! We’re very happy that we have the HARMONY team to support us.

Sophia L.
Manager

A member of the HARMONY team met at my shop, set up my system in a day, gave me basic training and answered all my follow up questions. The service was quick, efficient, and got my business ready to run sales in a day! Learning any new program can be frustrating and I had no idea where to begin before the team set me up. They were at the ready to help with anything I got stuck on.

Kitty C.
Owner & Creative Director

“The team has always been there when I need them. They were a huge part in the opening of our first retail location and opening a second location was seamless thanks to them. It’s awesome to have a great team behind us!”

Dabney W.
Owner

I am not at all tech savvy and I was very worried about a complicated Point of Sale system for my shops. The AMP team was amazing and helpful and “held my hand” through the entire process. I was so happy with my experience. I would highly recommend HARMONY to anyone opening up a new business. I am a very satisfied customer.

Lynette K.
President

The HARMONY team is always there when we need them for support of our POS databases and other technical aspects in our three retail stores. Questions are answered and problems solved all in a timely and efficient manner.

Zac R.
Executive Director

I was very happy with the experience of setting up a new system and the training for opening our London Pop-Up shop. HARMONY Solution’s team is fantastic and they made the whole process very easy for us. The customer service when we have an issue is also excellent.

Alejandra I.
Direct to Consumer & Operations Director

The Wrong Tech Hurts

Is your customer experience like to a visit to the DMV? Your business intelligence is a dot matrix closing report. And you are too busy to take on a modern approach to retail. We get it. That’s why we offer zero downtime migrations with no disruption to your existing business. Don’t be scared to invest in modern. We will be there to ensure your transition is successful and your outcome is positive.

Our Partners & Integrations

Get Started Today

We look forward to meeting you. Get started today with no commitment. Fill out the form and a Harmony team member will reach out to discuss if we are the right fit for you. No sales pitch, no gimmicks. Just real knowledgeable people here to help you achieve your goals.

Contact Us